State of Alaska

Alaska - State Seal and scenic mountain range


FirstNet, Built with AT&T for your personal wireless service

FirstNet is the nation’s first cellular network designed to help support first responders, hospitals, healthcare professionals and other emergency care teams with reliable, highly secure connectivity during daily operation for emergency preparedness, everyday emergencies, and disasters.​​

Strong communication 24/7/365 is essential, and any absence of communication can cause potential harm to healthcare professionals and their patients. FirstNet is a valuable resource and available on personal mobile devices. ​


Frequently asked questions

To submit an AlaskaNOW request, access the OIT Service Portal.

To activate your new device, access the AT&T Activations site.

To check the status of your port, access the AT&T Transfer your phone number page.

To check to see if your device can work on the FirstNet network, access the Check FirstNet device compatibility page.

Get more information about traveling abroad with your device.

To update an account administration, submit a ticket in Alaska NOW.

Contact the State of Alaska AT&T account team for a quote. Call or email using the contact information provided on this page below.



Unlimited talk, text, and data within the domestic U.S. and Mexico. Mobile Hotspot and tethering available with compatible devices.


Unlimited calling and text within and between the domestic U.S., Canada and Mexico.


Unlimited data within and between the domestic U.S., Canada and Mexico.


Unlimited data within and between the domestic U.S., Canada and Mexico.

Contact us

Contact your local Alaska AT&T Team


Office of Information Technology (OIT)

OIT For all Cell Phone and Mobile Device issues or questions contact the
Service Center 888.565.8680 and select #2 ​

Mailing Address:​​

PO Box 110206
​Juneau, AK 99811

Physical Location:​​

10th Floor State Office Building​
Service Center: 907.465.2220
​Fax: 907.465.3450​

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