Overview
FirstNet, Built with AT&T for your personal wireless service
FirstNet is the nation’s first cellular network designed to help support first responders, hospitals, healthcare professionals and other emergency care teams with reliable, highly secure connectivity during daily operation for emergency preparedness, everyday emergencies, and disasters.
Strong communication 24/7/365 is essential, and any absence of communication can cause potential harm to healthcare professionals and their patients. FirstNet is a valuable resource and available on personal mobile devices.
FAQ
Frequently asked questions
How do I submit an AlaskaNOW request to your FirstNet and AT&T account team?
To submit an AlaskaNOW request, access the OIT Service Portal.
How do I activate a new device?
To activate your new device, access the AT&T Activations site.
How do I check the status of your port?
To check the status of your port, access the AT&T Transfer your phone number page.
How do I check to see if my device is FirstNet compatible?
To check to see if your device can work on the FirstNet network, access the Check FirstNet device compatibility page.
How do I use my device for international travel?
Get more information about traveling abroad with your device.
How do I update an account administration?
To update an account administration, submit a ticket in Alaska NOW.
How do I recycle or trade in old equipment?
Contact the State of Alaska AT&T account team for a quote. Call or email using the contact information provided on this page below.
Plans
Contact us
Contact your local Alaska AT&T Team
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Kerry Emery
Alaska Government Client Solutions Executive
907.209.2887 | kerry.emery@att.com
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Shaneill Marquez
Alaska Government Client Solutions Executive
907.250.1629 | shaneill.marquez@att.com
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Krista Ingalls
Alaska Government Client Support Specialist
907.671.4087 | kristalyn.ingalls@att.com
Address
Office of Information Technology (OIT)
OIT For all Cell Phone and Mobile Device issues or questions contact the
Service Center 888.565.8680 and select #2
Mailing Address:
PO Box 110206
Juneau, AK 99811
Physical Location:
10th Floor State Office Building
Service Center: 907.465.2220
Fax: 907.465.3450
See how other responders are using FirstNet
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By clicking Submit, you consent to AT&T sending you email about FirstNet services at the address you provide, even if you have previously opted out of receiving AT&T marketing emails.