Individual first responders, as well as public safety professionals like volunteer firefighters and ER doctors and nurses are eligible for FirstNet. Learn more about individual job titles and functions. 

FirstNet also proudly serves a wide range of agencies, including law enforcement, fire and rescue and emergency medical responders. Our support also extends to essential sectors such as utilities, military first responders, school safety, healthcare and fleet transportation. 

The documents we use to verify your eligibility vary based on your job title. Review accepted eligibility documents. 

An affiliation code is provided by pre-approved FirstNet agencies. If your agency is already a verified FirstNet customer, individual public safety personnel can sign up using their agency’s affiliation code to help expedite the eligibility process. Ask your agency’s admin for the affiliation code and enter the code when requested during the sign-up process.

You have up to 30 days from the date you receive the first eligibility verification email or text to submit the required documents. We will send you email and text reminders every five days for 30 days. 

If you don’t take action or we cannot otherwise verify your eligibility, your outbound calls will route to FirstNet Customer Support. A FirstNet representative will help you verify your eligibility, and either move you to an AT&T consumer rate plan or cancel your FirstNet service. 

You’ll get an email or text confirming you have successfully verified your eligibility.