FirstNet Messaging – Your new dedicated messaging service

March 22, 2021

by AT&T

You no longer need to use commercial texting services for emergency communications.  Starting April 1, 2021, FirstNet® customers have access to a new and exclusive messaging app dedicated to public safety. And it gets better. You can get this advanced messaging at no cost for first responders and only $3 per month for those who offer them critical support.

You can send critical messages and attach files, voice memos, photos, and videos up to 5MB without worrying they’ll get stuck in commercial spam filters. Plus, FirstNet Messaging sends you a confirmation when your recipients get and read your messages. So, you can verify every transmission.  That is dependability you can see – as you respond to incidents – and save for your after-action reports.

You can also take comfort in knowing your messages will get to the intended recipients.  FirstNet Messaging has end-to-end encryption, which helps protect data in transit and at rest. It has features for the unique needs of first responders. And it adheres to multiple federal regulatory measures.*

With FirstNet Messaging:

  • Agencies can integrate FirstNet Messaging and CAD systems
  • Send notifications to groups with as many as 20,000 recipients
  • Support various messaging protocols, including: TAP, SNPP, SMTP, WCTP, and REST APIs
  • Allow recipients to pre-configure response options
  • Create address books and user groups with complete visibility into message history through the Agency Notification Center

Go to for more information. Or contact your FirstNet Sales Consultant now to upgrade your messaging services.


*Federal regulatory measures include the Health Insurance Portability and Accountability Act (HIPPA);  Financial Industry Regulatory Authority (FINRA); Federal Information Security Modernization Act (FISMA); Federal Information Processing Standards (FIPS) and Dodd-Frank Wall Street Reform and Consumer Protection Act.