When people are depending on you, you need a network you can rely on. The FirstNet cellular network is dedicated to First Responders and those who support them. 

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Supporting you on the front lines

Hear how FirstNet is supporting you on the front lines of the COVID-19 pandemic.

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ResponderStrong™ Mental Health Train the Trainer Workshop Nov. 19th

Medical wellness champions and ambassadors - Join us virtually (PDF) for this highly regarded program being implemented across the nation to bolster resiliency, erode stigma, and decrease stress injury: burnout, compassion fatigue, anxiety, depression, and suicidality.

5 FirstNet benefits for healthcare

  • Priority access

    Get 24x7 priority access to the cellular network. This means when you need to get through you will have priority over another person's usage on the network.

  • Protect your sensitive data

    Our dedicated Security Operations Center monitors the network 24x7 for physical and cyber threats and our dedicated FirstNet core has available end-to-end encryption.

  • Deployable devices for expanded coverage

    With 80+ FirstNet dedicated deployable devices, when the power goes out or you anticipate the need for more coverage, we can make sure your communications are working as fast as you are.

  • Personal device eligible

    FirstNet can be activated on your business-issued devices and/or your personal device.*

    *Subject to eligibility

  • Access for those that support

    Eligible entities that support first responders may qualify for FirstNet access and most benefits.

  • Priority access

    Get always-on priority access to voice, data, and text. This means you will have priority over commercial traffic on the network.

  • Sensitive data is protected

    A dedicated Security Operations Center monitors the network 24x7 for physical and cyber threats and the physically-separate FirstNet core has available end-to-end encryption.

  • Temporary service solutions for expanded coverage when disaster strikes

    90+ Cells on Wheels (COWs) and heavy-duty Satellite Cell on Light Trucks (SatCOLTs) can keep you connected while you support first responders and restore power grids and water supplies.

  • LMR to LTE interoperability

    Your FirstNet PTT users can communicate seamlessly with users on your LMR network. This will help improve productivity, free up LMR capacity, and extend your operational reach at a lower cost.

  • Access for those that support

    Eligible entities that support first responders may qualify for FirstNet access and most benefits.

You care for your patients through ordinary and extraordinary times

For that, we thank you.

FirstNet includes more than just first responders

It takes many people and open lines of communication to make sure our healthcare facilities run smoothly, and that's why FirstNet is available to first responders and those who support them.

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Dedicated connectivity during the COVID crisis

FirstNet keeps you connected during any crisis. Watch to learn how communications helped health officials and first responders in Conyers, GA set up and maintain their COVID-19 testing station.

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Fast facts

Network priorities for healthcare workers

7 reasons your iPhones and iPad needs to be on FirstNet®.

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10 ways FirstNet can be the difference when seconds matter

FirstNet for healthcare: Priority access for critical communications

Find out how

Devices & Apps for a COVID-19 response

Indiana’s Madison County Central Dispatch faced challenges with regard to devices that could be easily decontaminated and apps that would provide communications across agencies during the pandemic response. Watch to see how they resolved these challenges with FirstNet Ready™ devices and FirstNet Certified™ apps.

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FirstNet was built for you  FirstNet is the nation's first cellular ecosystem designed to help support first responders, hospitals, healthcare professionals, emergency care teams and those that support them with reliable, highly secure connectivity during everyday emergencies and in disasters.
The technology you need FirstNet can help your facility enhance security, optimize your processes by gaining insights with IoT devices that can help you solve complex challenges in near-real tie - with potentially life-saving results.
Preparation and support FirstNet has a variety of applications and tools to help your hospital maintain organizational readiness, support emergency staff, and stay in constant contact with hospital staff - because every one of you have an important role to play.
Government accountability FirstNet is a government-contracted network and AT&T, its builder, is held accountable to high standards of service, including coverage buildout and network reliability. You can feel confident knowing the FirstNet network is trusted by private and government emergency personnel across the country.
Cybersecurity FirstNet helps you maintain the security of your critical infrastructure and patient data. We employ a multi-layered defense, including geographical redundancy and 24/7 monitoring by a dedicated U.S. based security operations center.

Healthcare, supporting first responders

Strong communication 24/7/365 is essential, and any absence of communication can cause potential harm to healthcare professionals and their patients. FirstNet is here to help.

Learn how the FirstNet dedicated secure network helps the field and the hospital communicate effectively to save lives.

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Frequently Asked Questions (FAQ)

FirstNet is the nationwide public safety cellular network, services, and solutions dedicated to first responders and those who support them. We are accountable for keeping your lines of communication open with dedicated mission critical solutions that will help to modernize public safety.

No. In addition to first responders, FirstNet is also available to community of users who are critical to supporting an emergency response - including nurses and physicians or utility companies that clear downed power lines and manage gas leaks.

FirstNet uses all AT&T LTE spectrum bands and a special lane of connectivity called Band14 - nationwide, high-quality spectrum specifically set aside for FirstNet. During an emergency, this band - or lane - can be cleared and locked just for FirstNet subscribers.

FirstNet is the only communications platform specifically designed with and for public safety based on their direct feedback and needs. FirstNet works across agencies, jurisdictions and state lines and has robust tools and features.

AT&T is the official private partner behind FirstNet. AT&T is working with the First Responder Network Authority (FirstNet Authority) - an independent government agency - to design, build, and evolve FirstNet for the next 20+ years.

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For existing FirstNet customer service call: 1.800.574.7000

We are here to help. Please fill out the information below to get in touch.

Note: If you are already a customer, please call 800.574.7000 for immediate service.
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Thank you for contacting us about Healthcare. An AT&T Representative will contact you shortly to provide any additional information and answer any questions.

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