How do I get FirstNet?

It’s time for the real FirstNet experience

FirstNet subscribers on the AT&T network will be among the first to get access to the FirstNet core network, the only network built with and for our nation’s first responders and those who support them. FirstNet will carry public safety traffic exclusively and provides unique benefits, including:


First Priority™

Ensures first responders connect first – you’re always at the front of the line and always on. No competing with commercial users for a connection. Preemption capabilities will allow first responders to have the bandwidth in an emergency by detouring others off the network.

Ready for Band 14

Congress designated Band 14 for public safety use as part of the Middle-Class Tax Relief and Job Creation Act of 2012. This gives first responders dedicated access to highly-desirable 700MHz wireless spectrum that provides good propagation in urban and rural areas and in-building penetration

Public Safety Apps

A dedicated public safety app catalog offers highly secure and relevant first responder applications, delivering critical interoperability and the ability to talk with team members from other agencies, states, or local rescue teams. All apps pass a rigorous vetting process that focuses on meeting superior standards, enhancing safety and situational awareness.

Unprecedented network security

The dedicated core features end-to-end encryption, a dedicated security operations center to monitor and mitigate threats; and single sign-on/federated identity capabilities ensure quick access for authorized users.

Dedicated deployables

FirstNet will design and engineer, build, store, maintain, and deploy new Band 14 Satellite Cells on Light Trucks (SatCOLTs) for business continuity and disaster recovery, to quickly address coverage extension demands triggered by natural or man-made disasters, and for special events planned in advance.

Decision to upgrade

There are certain features available on the AT&T network today that FirstNet does not yet offer. Remember, that’s because we’re building from the ground up. If any of these features are important to your agency, you may want to stay on the AT&T network until we enable those features on FirstNet. You’ll find a summary of these features in the table below. If you have any questions, please contact your FirstNet Specialist.

How do I get Firstnet?

Device activation instructions for new subscribers

Are you activating a new device? Getting set up is easy! Simply go to and follow simple steps to select the device you want to activate.

Questions or Need help?

If you have any questions, please contact your FirstNet Specialist.