How do I get FirstNet?


Activating iPhone with eSIM? Click here for activation instructions

Public safety entities

Do you qualify for FirstNet


Primary Users vs. Extended Primary Users

We have 2 types of eligible Public Safety Entities, Primary Users and Extended Primary Users. 
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Primary Users are Public Safety Entities that act as first responders, the agencies who are at an emergency scene first. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and ambulance safety services.

Extended Primary Users are those agencies, organizations, non-profit or for-profit companies that provide public safety services in support of Primary Users. They provide mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.

Explore the Benefits of FirstNet

SIM installation

Did you recently receive a FirstNet SIM card and need help activating your device? If so, then the documents provided below are available to guide you through the process. If you have any questions that are not addressed in the documents, or need additional help, please contact your FirstNet Specialist.

  1. Apple activation
  2. Android activation
  3. Other activation
  4. SIM benefits
  5. FAQ