Device help: NumberSync instructions for all wearables
Unsync or temporarily turn NumberSync® on or off for Samsung Galaxy Watch3, Watch4, Watch4 Classic, Watch5, or Watch5 Pro
Learn how to temporarily turn NumberSync on or off and how to unsync your watch from your smartphone.
DETAILED STEPS
Turn NumberSync service on or off from your Samsung Galaxy Watch3, Watch4, Watch4 Classic, Watch5, or Watch5 Pro
To temporarily turn NumberSync service on or off from your Samsung watch, follow these steps:
- On the watch, select Settings, Connections, then AT&T NumberSync.
- Select Get started.
- Select the slider to turn on or off.
Unsync your watch from your current Android smartphone
To unsync NumberSync service from your Samsung watch, follow these steps:
- On the watch, select Settings, Connections, then AT&T NumberSync.
- Select Deactivate.
- Acknowledge by selecting the checkmark.
- Wait for the process to complete before attempting to sync to a new Android smartphone.
Note: Deactivating NumberSync service will remove the syncing between the Samsung watch and the smartphone. However, the watch will stay on your plan, and any monthly reoccurring charges will continue. If your watch is on an Agency Paid account, please contact your company’s telecom manager or other authorized order placer to cancel your rate plan. If your watch is on a Subscriber Paid account, please contact FirstNet Customer Service at 800-574-7000.
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