Privacy Information for FirstNet Users
AT&T’s FirstNet Service is made available for first responders around the country at all levels of government and local organizations and other public safety entities who answer the call when emergencies arise. The First Responder Network Authority (“FirstNet Authority”) is an independent authority within the U.S. Department of Commerce. Its mission is to develop, build and operate the nationwide, broadband network that equips first responders to help save lives and protect communities. AT&T provides services pursuant to a contract with the FirstNet Authority to maintain a single, nationwide, interoperable communications network dedicated when needed to public safety communications.
What is the FirstNet Service?
The FirstNet Service is provided by AT&T on behalf of the FirstNet Authority. The FirstNet Service includes wireless voice, text and data service plans specifically for first responders and other public safety users, provided via a special, National Public Safety Broadband Network (the “FirstNet Network”).
Who are FirstNet Users?
How are AT&T’s practices different for FirstNet Users?
- Sharing Your Information – Your agency or organization will have access to your information to, among other things, manage priority levels during emergencies. It will have access to your name, title, device identifier, telephone number, location, and other information about your device and your use of FirstNet Services. By using FirstNet Services, you consent to the collection and disclosure of this and other information.
- Sharing Reports with the Government and Public Safety Entities – AT&T may share your information in de-identified or aggregate format with the FirstNet Authority and certain other public safety entities. These reports may be provided as part of our contractual obligations for providing FirstNet Services.
How can FirstNet Users contact AT&T with privacy related questions?
You can contact us by:
- Emailing us at firstname.lastname@example.org.
- We obtain information from other sources, like credit agencies, marketing companies, and other service providers.
Customer service contact numbers can be found at att.com.
For questions not related to privacy, go to the “Contact Us” link at the bottom of any FirstNet.com page.