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Eligibility and verification help

Eligible customers must provide documentation to AT&T so we can verify your eligibility, both during initial sign up or during the reverification process.

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FirstNet Refer-A-Friend

Help your friends and co-workers discover FirstNet for their own devices and you’ll both earn a reward card.

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Device help and certifications

Call and text right from your wrist with FirstNet wearable solutions. Just activate a FirstNet eSIM to take advantage of NumberSync functionality for Apple, Samsung or Google watches.

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Devices that have the FirstNet Ready® badge are certified to have access to the FirstNet network, which allows them to maintain always-on priority across Band 14 spectrum and all AT&T commercial LTE bands. Each device follows a rigorous device-evaluation process to provide first responders on FirstNet with access to secure, high-performance devices.

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IoT devices that have earned the FirstNet Trusted™ badge have been subjected to thousands of requirements and tests, and certified for use on FirstNet. When agencies and users see that FirstNet Trusted™ badge, they can be confident the device they’ve chosen meets strict cybersecurity and network connectivity requirements.

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Product help and user guides

Need more help? Connect with a FirstNet specialist.